Delete your Wallivoa account

Last updated: October 1, 2026

This page explains how to delete your Wallivoa account and the data associated with it. Wallivoa is the wallpaper app published on Google Play by Wallivoa.

You only have an account if you chose to sign in with Google. If you have never signed in, no account exists and nothing is stored against your identity - see If you never signed in below.

Delete your account in the app

The quickest way. Deletion happens immediately.

  1. Open Wallivoa and go to the Settings tab.
  2. Under Account, tap Delete account.
  3. Read the confirmation, type DELETE in the box, and tap Delete account.
  4. Your account and the data listed below are deleted straight away. You are signed out and the app reloads as a fresh install.

The option appears once you are signed in with Google. If you are not signed in, you do not have an account - see If you never signed in.

No longer have the app? Request deletion by email

If you uninstalled Wallivoa or cannot open it, you can still have your account deleted:

  1. Email support@wallivoa.shop from the Google account email you used to sign in to Wallivoa, so we can confirm the request is yours.
  2. Use the subject line Delete my Wallivoa account.
  3. We reply to confirm, then delete the account and the same data the in-app option removes. This is completed within 30 days of a verified request, and usually much sooner.

What gets deleted

When your account is deleted, the following is permanently erased:

Data Outcome
Your sign-in account (Google account name, email, profile photo) Deleted permanently
Your favorited wallpapers Deleted permanently
Your download history and free-tier allowance counters Deleted permanently
Your rewarded-ad unlock records Unlinked from you permanently (an anonymous ad-network transaction id is kept so the same ad reward cannot be claimed twice)
Wallpaper reports you submitted Unlinked from you permanently (the report text is kept for content moderation)
Your push notification token and notification preferences Deleted permanently
Your Premium entitlement record held by us Deleted permanently

What is kept, and why

Data Retention Reason
Purchase and transaction records for any Premium subscription you bought Kept as required by law, typically up to 7 years Tax, accounting and audit obligations. These are held by Google Play as the seller of record; we keep only the minimum reference needed to reconcile them.
Aggregated, anonymised analytics and crash data Retained per Google Firebase's standard periods Already stripped of any link to you as an individual, so it cannot be traced back or separated out.
A record that the deletion happened (an internal account id and the date - no name or email) Kept for up to 12 months, then deleted automatically Proof that we honoured your request, in case of a later dispute.

Your Premium subscription is separate

Deleting your Wallivoa account does not cancel a Google Play subscription, because Google - not us - is the seller and holds the billing relationship. If you are subscribed to Premium, cancel it in the Google Play app first, otherwise it will keep renewing after your account is gone.

To cancel: open the Google Play app, tap your profile icon, then Payments & subscriptions → Subscriptions → Wallivoa → Cancel subscription. You keep Premium until the end of the period you have already paid for. See our cancellation and refund policy for details.

If you never signed in

Wallivoa works without an account. If you only ever browsed and downloaded without signing in with Google, there is no account to delete and we hold no name or email address for you. To clear the app's local data on your device, uninstall Wallivoa, or go to Android Settings → Apps → Wallivoa → Storage and tap Clear storage.

Deleting some data without deleting your account

You can remove individual favorites at any time inside the app, and you can turn notifications off in the app's Settings screen or in your device's system notification settings. Revoking Wallivoa's access from your Google Account permissions stops future sign-ins but does not by itself delete data we already hold - use Delete account in the app, or email us, for that.

Questions

Anything unclear, or no reply within a few days: support@wallivoa.shop. See also our Privacy Policy and Terms of Service.